Courier Exceptions

Recent Exception Submissions

Submitted Person Order Number Shipment Date Province Weight KM Used Courier Amount Paid By Customer Actual Cost Notes
2026-08-31 10:37:53Devlin3489755NMY2026-09-04Limpopo1850.00145.0Store Delivery TeamR 0.00R 0.00Please add STEELPOORT to the delivery areas available
2026-08-20 04:58:39Keletso3465064WMY2026-08-20Western Cape25.005.0ShimiR 407.00R 192.00The app says 192 and SS says 407
2026-08-18 09:37:12Devlin3461284JSL2026-08-19Limpopo1386.0053.0Store Delivery TeamR 0.00R 0.00No available costing for this on the app
2026-08-13 10:28:26Andrea3450130UIJ2026-08-13Western Cape63.00161.0Store Delivery TeamR 0.00R 0.00PLACE LADYSMITH NOT LISTED
2026-08-08 12:07:10Devlin3432171KQW2026-08-11Mpumalanga1100.0099.0Store Delivery TeamR 2,100.00R 3,500.00Spoke to Marinda the Nelspruit transporter - - She mentioned that the flat rate for Hoedspruit is R3500 - Table rates calculated a much lower rate of R1800 for store delivery and GED was mentioned as an option as well
2026-08-07 08:52:45Keletso3439518DQS2026-08-07Gauteng56.0063.0ShimiR 649.75R 1,344.55Checked on the app before placing an order is higher on SmartSales now
2026-08-07 07:23:05Keletso3412786SBE2026-08-10Gauteng72.0078.0ShimiR 719.00R 1,344.55Smart sales gave a higher delivery cost.
2026-07-31 07:33:22Andrea3422238QQH2026-07-31Western Cape1400.0030.0Good EarthR 0.00R 780.00
2026-07-29 07:08:51Andrea3420451JDL2026-07-29North West37.0095.0Store Delivery TeamR 0.00R 2,999.00store cost if less than a ton delivery will be 2999.00
2026-07-28 07:06:01Andrea3417122RYP2026-07-28Western Cape705.00154.0Good EarthR 0.00R 1,220.00
2026-07-25 10:56:55Devlin3406565NCZ2026-07-25Western Cape13.00137.0Good EarthR 0.00R 0.00Please add Stilbay West to delivery areas
2026-07-21 13:53:03Devlin3404510MPJ2026-08-25Limpopo5.9944.0Store Delivery TeamR 0.00R 0.00Please add R555, Ga-Malekana, 1058 to the delivery areas
2026-07-21 11:51:26Andrea3395826SZV2026-07-21Limpopo4.3030.0Store Delivery TeamR 3,999.00R 3,655.00DELIVERY FEE FROM GROBLERSDAL TO Mamphokgo IS 850.00 PER TON
2026-07-21 11:51:25Andrea3395826SZV2026-07-21Limpopo4.3030.0Store Delivery TeamR 3,999.00R 3,655.00DELIVERY FEE FROM GROBLERSDAL TO Mamphokgo IS 850.00 PER TON
2026-06-19 13:40:25Andrea3336025RUZ2026-06-06North West538.0097.0Store Delivery TeamR 2,550.00R 2,550.00brenda 2950.00
2026-06-19 06:21:34Andrea3334565ICL2026-12-06Limpopo3900.0022.0Store Delivery TeamR 1,800.00R 1,800.001800.00 ellen gave delivery fee from Louis Trichardt
2026-06-18 07:08:44Andrea3332425DDD2026-06-18Mpumalanga2100.002.0Store Delivery TeamR 700.00R 700.00
2026-06-10 06:54:15Megan3314187KME2026-06-10Limpopo30.0010.0Store Delivery TeamR 401.00R 435.00Why are table rates lower than delivery costs by store
2026-06-03 11:20:56Megan3171892TQV2026-06-03Limpopo5667.000.0Store Delivery TeamR 8,489.00R 8,489.00There is no cost for Phalaborwa even though there is table rates for this. Please get rates for Phalaborwa ?
2026-06-01 13:47:02devlin1962815PEC2026-06-01KwaZulu-Natal869.00159.0ShimiR 0.00R 0.00Delivery fee was not calculating